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 Published Thursday, March 22, 2001
Hatch attacks Allina's perks

Paul McEnroe, Josephine Marcotty and Glenn Howatt / Star Tribune

Top executives of Allina Health System spent millions of dollars on image consultants, golfing trips, gift certificates, liquor and spas, according to a court document filed Wednesday by Minnesota Attorney General Mike Hatch.

Hatch said his review of the nonprofit health care company found questionable multimillion dollar life insurance policies, payment of executive bonuses even when financial goals weren't met and huge consulting contracts.

Mike Hatch

Hatch and an outside auditor whom he hired to lead the investigation estimate that as much as 47 percent of the health insurance premiums paid to Medica, Allina's HMO, have been spent on Allina's administration rather than on medical care for its members. That's far more than the 10 percent Medica has reported.

Hatch said the administrative costs and the perks, although not necessarily illegal, raise questions of possible mismanagement and whether Medica premiums are higher than they need to be. He said that such spending is "inconsistent with the mission of a charitable organization."

Gordon Sprenger, Allina's chief executive officer, said Hatch is inaccurate in some accusations and is being unreasonable in his demands on the company.

"As we look through his innuendos there are many errors in there," Sprenger said. "We think this has gotten way out of control. Now is the time to have a third party supervise this whole process."

Sprenger said that audits conducted by the IRS and the Minnesota Departments of Commerce and Health have consistently shown that Allina lives by the rules that govern it.

Gordon Sprenger

"We are audited up the wazoo and those who have looked at our administrative expenses feel that they are in line," he said.

Hatch's findings, contained in a memorandum that he filed in Hennepin County District Court, signal an escalation in his battle to disclose how the state's nonprofit health care companies spend their members' premium dollars. Hatch said that after examining Allina -- the state's biggest health care system, with 1 million health plan members -- he plans to conduct similar reviews of HealthPartners and Blue Cross and Blue Shield of Minnesota.

Hatch's court memorandum seeks to force Allina to turn over tens of thousands of documents to his office. He requested that a referee be appointed to supervise the production of those documents.

Among the expenditures Hatch questioned in his memorandum:

  • $16,655 for golf -- including $2,000 for golf lessons -- for 11 Medica employees and seven of their spouses at LaQuinta Resort and Club in California. That three-day sales meeting included a $2,400 expenditure for a "Mystery Canyon jeep tour" and $1,700 in spa charges.

  • $10,000 for a laser-light show at a company party.

  • $2,500 for a 14-member orchestra at a retreat at the Radisson Arrowwood Resort in Alexandria.

    Sprenger said many of the trips and golf outings were incentives for sales staff.

    "Sales incentives are what drives them," he said. "If they outcompete, outsell their colleagues, you reward them."

    Without incentives, he said, Allina would lose its top sales people. "We are in a competitive health care business," he said. "Just because we are nonprofit doesn't mean we are immune from the competitive market."

    While Hatch said these expenditures are improper for a nonprofit health care organization, he said even more disturbing is how Allina accounts for them.

    He alleged that Allina hides administrative costs by improperly accounting for them as patient treatment costs. Some of the costs that Allina categorized as belonging to the health care side of the ledger include $7,200 for Minnesota Timberwolves tickets and $11,470 for golf packages at Majestic Oaks Golf Club.

    Jim Korin, an outside accountant hired by Hatch to direct a team of auditors working in Allina's Minnetonka headquarters, called Allina's expense reporting "a shell game." Korin is vice president of the Carlson, Lundquist & Company accounting firm.

    Hatch said it is difficult to determine Allina's true administrative costs because it commingles funds and expenses among dozens of affiliates. The only way to understand the nonprofit's finances is to see all the documents, he said.

    Korin said he believes that if all the records are examined, the 47percent estimate will hold up.: "If I pay a dollar into Medica and I'm using the Allina system's clinics, the bottom line is that of that dollar I paid, 47percent of it goes to administrative functions."

    The perks uncovered by Hatch have angered some Allina doctors who have long complained that they are paid late and have to do without vital equipment.

    Dr. Mary Dunn, neurosurgeon and chief of medical staff at Allina's United Hospital in St. Paul, said Wednesday that "Allina's executives have lost sight of their mission of providing health care in this community. I can't even buy a $52,000 ultrasound machine for the cardiac operating room that I've needed for the last six years and meanwhile, if the attorney general is correct, they're out golfing in California at a sales meeting," Dunn said. "Big items on the United Hospital campus are now being provided by philanthropy -- not from our capital budget," she said. It's time doctors question how Allina's health dollars are being spent, she said.

    "I'd rather go down in a ball of fire than let the health-care dollar not go to patient care," she said.

    The division between administration costs and medical care costs is part of the ongoing debate about managed care. Critics say that HMOs, with their managers, computer systems, office buildings and executive salaries, add an unnecessary layer of costs.

    HMOs insist that managed care saves people money by controlling medical costs.

    Minnesota HMOs typically report that for every dollar in premiums, about 10 cents goes to administrative overhead. However, the Minnesota Physician-Patient Alliance challenges those numbers. The lobbying group claims that HMOs classify some administrative costs as medical -- even the salaries of bureaucrats who approve or deny payment for care. The group argues that 40 cents of every health care dollar pays for the cost of managing health care.

    Administrative costs are the third-fastest growing category of health care spending, according to the Minnesota Department of Health. Prescription drugs went up 16 percent, outpatient care rose 13 percent, and administrative costs were up 8 percent from 1997 to 1999.

    Michael Scandrett, executive director of the Minnesota Council of Health Plans, which represents HMOs, said Hatch is being unfair.

    "He doesn't have a genuine interest in working on issues that need to be corrected," Scandrett said. "We get the feeling that he either wants to put us out of business or wants to get attention around his battle with us."

    Hatch said that Allina has certain tax advantages because of its nonprofit status and that it should be accountable to legislators and the public by opening its books. "How do they handle the money?" he said. "We want to know and the public has a right to know."

    Hatch said that many more examples of inappropriate spending may be contained in documents Allina has refused to provide. So far, his investigation has turned up these questionable expenses, according to the memorandum:

  • Allina hired a Deloitte and Touche executive Karen Vigil as a consultant, paying $44,000 over two years for her condominium at the Calhoun Beach Club in Minneapolis, even though she spent only half her time there. It also paid for her utility bills, maid service, cable television, furniture and shower curtains. When she was at home in California, it paid for valet parking and car washes at the Minneapolis-St. Paul International Airport. When it hired her as a chief operating officer of Medica, it paid her an annual salary of $850,106 -- which was $50,000 more than that of her boss, Sprenger, Allina's chief executive officer.

  • Allina spent close to $20 million on consultants in 1999, most of it on services provided by Deloitte and Touche Consulting Group, an affiliate of the Deloitte and Touche auditing firm. Hatch and Korin said Allina executives failed to ensure that its auditor remained independent because Deloitte's consulting group profited heavily from advising fees.

    Sprenger said it is not unusual for companies to use two services from the same large firm. "There are appropriate firewalls and no lack of independence," he said.

  • Allina hired a California image consulting firm -- Spencer, Shenk, Capers & Associates -- to groom its leaders, paying the firm more than $2.2 million over two years for executive "coaching sessions," image consulting and leadership training.

  • Another California firm, Fischer and Partners, Inc., was paid over $180,000 in 1999 to teach executives how to hold a meeting and "two way communications training."

    Auditors also questioned the management incentive pay plans, which included expensive life insurance policies for top Allina executives Dr. K. James Ehlen, the former president, and David Strand, chief operating officer. Medica paid $333,000 in annual premiums for Ehlen's policy, which last year had a cash value of $3.3 million and a $10.2 million death benefit. Strand's policy had a $1.7 million cash value last year and a $7.1 million death benefit.

    "The purpose of such policies, which are expensive and inefficient, is to to create a fringe benefit for an executive," the memorandum said.

    Sprenger said the whole-life policies were established when Medica was a small company in the 1990s to provide a form of pension compensation for top executives.

    "He has taken something out of context and just run with it," said Sprenger. "The executives didn't own the policies, the organization owned them."

    The policies were terminated in 2000.

    Hatch's memorandum said Allina also appeared to manipulate its finances so that executives would receive their annual incentive bonuses. For example, in 1998, the incentive plan provided that bonuses would be awarded if the company achieved at least 80 percent of its net income goal. When it became clear that it would fall short of that goal, it simply changed the threshold to 60 percent of its income goal.

    "As a result, the executives were then paid the bonus," the memorandum said.

    Golfing trips ranged from California to some of the best courses in Minnesota.

    "In spite of restrictions on golf fees in Allina's business expense policy, there appears to be a great deal of interest in the sport by Allina executives," the memorandum states.

    A federal audit released last year also raised questions about Medica's spending on such things as massages for employees and 55 Waterford crystal vases for board members and senior managers.

    Although all companies have to spend money to attract clients and reward employees, nonprofit health care organizations should be held to a higher standard, said Patricia Werhane, professor of business ethics at the University of Virginia and author of a book on health care ethics.

    "Rather than gifts, pay the employees more money, improve the working conditions, give them better jobs," she said. "Besides, not all employees play golf. It puts them in an unfair position."

    Gifts and trips also set the wrong tone for a nonprofit, making it possible for extravagances to eclipse the mission, she said. "That is not the kind of way you want your employees to think about themselves."

    What's next

    Hatch said that when he's satisfied auditors have a detailed accounting of Allina's finances, he will take his findings to Allina's board of directors with recommendations. If there is proof of mismanagement, he hopes the board will institute reforms, he said. If the board chooses not to or is unsuccessful, then regulators from his office and the Health and Commerce departments would have to decide whether the board should be replaced, he said.

    Paul McEnroe can be contacted at pmcenroe@startribune.com .Josephine Marcotty can be contacted at marcotty@startribune.com .Glenn Howatt can be contacted at howatt@startribune.com .

    © Copyright 2001 Star Tribune. All rights reserved.
  • Related Items
    Article How much on overhead?
    Article Allina review: Allegations, response
    Article Allina's spending on consultants, gifts
    Article Allina executives, salaries and perks
    Graphic Graphic: Allina Health System associates

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